FAQs

  • Why take out a Funeral Plan?
    There are many reasons for taking out a funeral plan, but the main ones are to ensure that your wishes are known and followed, your loved ones do not have to shoulder the burden of the costs of a funeral and with the costs of funerals on the rise year after year, taking out a pre-paid funeral plan, freezes the costs now, protecting your loved ones from escalating costs.
  • What are third party fees or Disbursements?
    Third Party fees (also known as Disbursements) are costs that are necessary for a funeral to take place
but are not included in the services provided for by
 a Funeral Director. The third party fees include any fees payable to doctors or a coroner for the issue of death or cremation medical certificates, or coroner’s certificates, the cremation or burial/interment fees, a service at a Crematorium or Cemetery and the Minister/Celebrants fees to perform the service at a Crematorium or Cemetery. Third party fees can very widely between different crematoriums/burial sites/ministers etc and circumstances of death. So we give a generous allowance, which will go towards these specified fees. If at the time of death the allowance is insufficient to cover these aspects then there may be additional costs to pay by you or your representatives.
  • Can anyone have a funeral plan?
    Normally anyone who is over 18 years old can apply for
a funeral plan, and we can guide you through a range of plans to suit everyone’s needs and budget. You can also buy a plan for someone else, such as a loved one or close friend. Furthermore, no medical is required to take out a Funeral Directors Alliance Funeral Plan.
  • A loved one has just passed away. Can I take out a funeral plan to take care of the funeral arrangements?
    Yes, we can still carry out the funeral arrangements. As long as the deceased is still at the hospice, hospital or at home we can take care of everything. This applies to the Signature, Deluxe and Premium Plans only. We require payment in full for an immediate funeral.
  • Do you have to take a medical?
    No medical is required to take out a Funeral Directors Alliance Funeral Plan.
  • Can I pay for extras to my plan later?
    Yes, you can choose a variety of optional extras when you first take out your plan, as well as at any time later. Just speak directly with your chosen Funeral Director who can discuss the various options available to you. You can also specify any personal requests you may have, such as a particular type of flower for your wreath, or any particular hymns you would like if you are having a service. It’s your funeral and we will do our utmost to make it memorable for your family and friends.
  • A relative already has a plan with The Funeral Directors Alliance but has died abroad. Can you bring them home?

    The Funeral Directors Alliance can help you make the necessary arrangements to sort out repatriation of your loved one. The cost of bringing the deceased home varies depending on where they passed away, but you can take comfort in the knowledge that The Funeral Directors Alliance will do their utmost to help with their repatriation service.
  • Where does my money go? How do I know it is safe?
    With The Funeral Directors Alliance no matter how you paid for your plan, either by a lump sum or monthly instalments, monies for the fulfilment of your plan are paid into a secure Trust Fund that is completely independent of The Funeral Directors Alliance.
  • I’ve bought a funeral plan, what should my family do when I pass away?
    When you purchase a funeral plan from The Funeral Directors Alliance you will receive a full welcome pack in the post. Within this welcome pack is a clear guide for your loved ones to follow. In short, they contact the 24-hour helpline to notify us of the death along with
 the plan reference number, which will be on your plan certificate (also included in the pack). From there we will take care of everything according to the particulars of the plan purchased. We will be there to help guide your loved ones through all the arrangements to ensure a compassionate and caring funeral.

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